Acuity Scheduling

Acuity Scheduling

Acuity Scheduling is an online appointment booking platform for service businesses including salons, therapists, and consultants. Scripts embed a booking widget on the host website where clients select services, providers, and available time slots. Appointment confirmations and reminders are managed by Acuity.

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Overview

Acuity Scheduling is an online appointment booking platform designed for service businesses such as salons, therapists, consultants, and fitness studios. Websites embed the Acuity widget to let visitors browse availability and book appointments directly.

What This Script Does

The Acuity Scheduling script embeds an interactive booking calendar and form on the host website. Visitors can select a service, choose a provider, pick an available time slot, and submit their booking details. The widget communicates with Acuity's servers to check real-time availability and process the appointment. It may set cookies to track booking referral sources and conversion metrics for the business owner.

Consent & Compliance

Consent category: Functional

The booking widget's primary purpose is functional—it enables a specific service that the visitor actively requests. The appointment data collected (name, email, selected service) is necessary to complete the booking transaction. Under GDPR, processing data to fulfill a user-initiated service request can be covered by the contractual necessity or legitimate interest basis. However, any cookies used for referral tracking or analytics go beyond the strictly necessary scope.

Should You Block This Without Consent?

Conditional. The core booking functionality is functional and user-initiated. If the widget only loads when a user clicks to book, it can load without prior consent. If it loads automatically on page load and sets tracking cookies, block until functional consent is granted.

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Consent Categories

Functional

Also Known As

Acuity SchedulingSquarespace schedulingbooking widgetappointment schedulingacuityscheduling.comSquarespace booking

Industries

Computers Electronics and TechnologyProgramming and Developer SoftwareBusiness and Consumer ServicesMarketing and Advertising

Tracked Domains (1)

app.acuityscheduling.comFunctional

Frequently Asked Questions

Does Acuity Scheduling require consent before loading?

The booking widget is functional and user-initiated, so the core appointment feature may not require prior consent. However, if the widget loads automatically on page load and sets referral tracking cookies, those cookies require consent. If it loads only when a visitor clicks to book, it can load without prior consent.

What information does Acuity Scheduling collect from visitors?

The booking widget collects the visitor's name, email address, selected service, preferred provider, and chosen time slot to complete an appointment. It may also set cookies to track which referral sources or pages generate booking conversions for the business owner's analytics.

How should I configure ConsentStack for Acuity Scheduling?

ConsentStack classifies Acuity Scheduling as functional. For on-demand widgets that only load when a visitor initiates booking, you can configure ConsentStack to allow loading without prior consent. For auto-loading widgets with tracking cookies, gate it under functional consent to remain compliant.

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Manage consent for Acuity Scheduling

ConsentStack automatically detects and manages Acuity Scheduling trackers so your site stays compliant with global privacy regulations.

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