Pingdom

Pingdom

Site reliability and performance monitoring platform. The Pingdom Real User Monitoring (RUM) script measures actual page load times, resource timing, and error rates experienced by real visitors and reports metrics to the Pingdom dashboard.

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Overview

Pingdom is a website performance monitoring service (owned by SolarWinds) that provides uptime monitoring and Real User Monitoring (RUM). The RUM script measures actual page load times, resource loading performance, and error rates as experienced by real visitors. Metrics are reported to the Pingdom dashboard for performance analysis.

What This Script Does

  • Captures page load timing data using the browser's Performance API
  • Measures resource loading times for scripts, stylesheets, images, and API calls
  • Records JavaScript errors and failed resource loads
  • Sends performance metrics to Pingdom's servers for dashboard reporting
  • May set cookies to correlate performance data across page navigations
  • Collects browser, device, and geographic metadata alongside performance metrics

Consent & Compliance

Category: Analytics

Pingdom RUM is an analytics tool that collects performance data from real visitor sessions. While its purpose is operational (site reliability), it collects data from visitor browsers and may use cookies for session correlation.

  • GDPR: Consent typically required. Collects data from visitor browsers and may process IP addresses for geographic reporting.
  • CCPA: Qualifies as data collection. Must be disclosed in privacy policy.
  • ePrivacy: Consent required if cookies are used for session tracking. If cookie-free, may operate under legitimate interest.

Should You Block This Without Consent?

Conditional. Pingdom RUM serves an operational monitoring purpose rather than marketing or behavioral analysis. If configured without cookies and with IP anonymization, it may qualify for legitimate interest under GDPR. With cookies enabled, block until analytics consent is obtained.

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Consent Categories

Analytics

Also Known As

PingdomPingdom RUMSolarWinds Pingdomreal user monitoringuptime monitoringwebsite performance monitoring

Industries

Computers Electronics and Technology

Tracked Domains (1)

pingdom.netAnalytics

Frequently Asked Questions

Does Pingdom RUM require consent to run on my website?

Generally yes. Pingdom's Real User Monitoring script collects performance data from visitor browsers and may use cookies for session correlation. Under GDPR, this constitutes analytics data collection requiring consent. Without cookies and with IP anonymization, a legitimate interest basis may apply.

What performance data does the Pingdom RUM script collect?

The script captures page load timing, resource load times for scripts and images, JavaScript errors, failed resource loads, and browser and geographic metadata. Data is collected using the browser's Performance API and sent to the Pingdom dashboard for reliability analysis.

Can ConsentStack control when Pingdom RUM loads?

Yes. ConsentStack gates Pingdom under the analytics consent category. If your Pingdom deployment uses cookies for session tracking, it blocks until analytics consent is given. If you configure Pingdom without cookies, you may reclassify it within ConsentStack to load on a legitimate interest basis.

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Manage consent for Pingdom

ConsentStack automatically detects and manages Pingdom trackers so your site stays compliant with global privacy regulations.

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